How does tip collection work for lawn care businesses?

In ProBase, when a customer receives their invoice and service report, the payment flow includes a tip prompt. Customers can choose a preset percentage or enter a custom amount before paying. Tips are deposited along with the job payment.

How much do lawn care customers tip?

Based on ProBase data, 52% of lawn care customers tip when prompted, at an average of 18% of the job total. For a 150-account business with $65 average job values on weekly schedules, that represents up to $47,400 in additional annual income.

Does any other lawn care software include tip collection?

Tip collection is not a standard feature in most lawn care software. ProBase is one of the few platforms that builds tip prompts directly into the customer payment flow, and it's included at no extra cost.

Free Lawn Care Tip Collection Software

You did great work. They would have tipped — if they'd had cash.

Cash tips are almost gone. Customers carry cards, not dollars. Even when they're happy — and they are happy — there's no easy way for them to add a tip when paying a lawn pro.

Restaurant customers tip because the payment terminal asks them to. Rideshare passengers tip because the app asks them to. Your lawn customers would tip too, if someone asked them.

When a customer pays their ProBase invoice, they see a simple tip prompt before payment — 15%, 20%, 25%, or custom. 52% of customers tip at an average of 18%.

How tip collection works

One extra step in the payment flow. Zero extra work for you.

Rate, then tip, then pay

Customers rate their service (1–5 stars), then see a tip selector. 15%, 20%, 25%, or a custom amount. Then they pay. The whole thing takes 30 seconds.

Built into every payment

No separate app. No setup. Whenever a customer pays a ProBase invoice online, the tip prompt is already there. You never have to ask.

Tip goes straight to you

Tips are paid through Stripe along with the invoice amount. Standard Stripe processing applies. Nothing extra taken by ProBase.

No customer account needed

Customers don't create an account to tip. They tap the payment link from your text, rate, tip, and pay — all from their browser.

What tips actually add up to

Based data: 52% tip rate, 18% average tip on a $65 lawn care invoice

Per-job tip average: $6.08 (52% × 18% × $65)

25 weekly customers

$7,900/year

$658/month

50 weekly customers

$15,800/year

$1,317/month

100 weekly customers

$31,600/year

$2,633/month

150 weekly customers

$47,400/year

$3,950/month

Based on $65 avg invoice × 52% tip rate × 18% avg tip × 52 weeks/year. Past platform data, not a guarantee.

Common questions

Answers to what lawn pros ask most.

The tip prompt appears when a customer pays their ProBase invoice online. They rate the service (1–5 stars), then see the tip selector before entering payment. It's part of the same payment screen—not a separate step or app.

Yes. The tip is optional. Customers can choose $0 or skip past the tip selector entirely. The prompt is there; it's not forced.

Customers can choose 15%, 20%, or 25%, or enter a custom amount. If they want to tip $5 on a $60 invoice, they can.

Tips are processed through Stripe along with the invoice payment. The standard Stripe rate applies (2.9% + $0.30) on the total amount. ProBase takes nothing extra.

Yes. Tip collection is part of ProBase's free plan. There's no upgrade or feature gate to enable it.

Let Happy Lawn Care Customers Tip

You did great work. They would have tipped — if they'd had cash.

How tip collection works

Rate, then tip, then pay

Built into every payment

Tip goes straight to you

No customer account needed

What tips actually add up to

Tips happen at payment

Common questions

52% of happy customers will tip — if you make it easy.

Let Happy Lawn Care Customers Tip

You did great work. They would have tipped — if they'd had cash.

How tip collection works

Rate, then tip, then pay

Built into every payment

Tip goes straight to you

No customer account needed

What tips actually add up to

Tips happen at payment

Invoicing & Payments

Service Reports

Common questions

52% of happy customers will tip — if you make it easy.