Lawn Care Software
Your Customers Always Know What Happened at Their Property
After every visit, customers get a link. Service name. Photos. Notes. Date. No more calls asking "what did you do?"
Start Free TodayYour best customers still call to ask about the details.
You mowed the lawn. It looks great. But the customer was at work, didn't see you, and now they're not sure if you came. So they text. You're on your next job.
This isn't a trust problem. It's an information problem. Customers who can't see the work want proof it happened. Without it, even great work creates friction.
ProBase sends customers a service report after each visit—accessible by link, no account needed. Service name, date, address, photos, and your service notes. They see the work. They stop calling.
What a ProBase service report includes
Everything the customer needs to know. Delivered automatically after each visit.
Service name and date
Every report shows the service type and the date it was completed. Mowing on July 1st. Aeration on October 15th. The record is clear.
Service address
The property address is included so customers with multiple properties always know which location the report is for.
Photos from the visit
Photos you take during the job appear in the service report. Customers see exactly what was done—and where. Photos also protect you if a customer disputes the work.
Customer-facing notes
The professional summary you wrote (or AI drafted) after the visit appears in the report. Customers see what you observed and what was done.
Accessible by link — no account needed
The customer receives a link via text. They tap it, see the report in their browser. No app download, no account creation, no password.
Rate, tip, pay — then report
Customers see the rating and tip prompts before accessing the report. Rate → tip → pay → report. One clean flow.
How lawn pros communicate after a visit today
Most lawn pros do one of two things after finishing a job: nothing, or a quick "done" text. Neither builds customer trust at scale.
| Method | What happens |
|---|---|
| No follow-up | Customers wonder if you came. One missed communication becomes a dispute or a cancellation. |
| Text "done" | Better than nothing. But a text with no detail is easy to miss and doesn't show the work. |
| Before/after photos via text | Good for transparency, but unstructured—hard to track, no connection to the invoice. |
| Jobber client portal | Customers log in to see job history. Requires them to create an account. Adds friction for customers who just want to see what was done. |
| ProBase | Automatic service report by link after each visit. Photos, notes, service details. No customer account. Free. |
A service report isn't just documentation—it's proof of value. Customers who can see the work are customers who keep booking.
Reports are built from your notes and photos
Better notes and photos mean better service reports. These features make it easy.
Common questions
Answers to what lawn pros ask most.
Show customers every visit. Earn every renewal.
Join lawn pros using ProBase to send professional service reports after every job, automatically—free.
Start Free Today