Lawn Care Software
Your Notes. Written Once.
Internal notes for your crew. AI-drafted summaries for your customers. Never type the same thing twice.
Start Free TodayYou need notes that make sense to your crew AND sound professional to the customer.
After finishing a lawn, you need two different things: a quick note about what you saw (for yourself or the next crew member) and something professional enough to send the customer in a service report.
Most lawn pros write neither, or write one and forget the other. Internal notes get skipped because there's no time. Customer notes get skipped because writing professional copy on your phone while sitting in a truck is hard.
ProBase splits these into two fields. Write your internal note fast—shorthand, whatever works. Tap the AI Assist button (✦) and ProBase drafts a customer-facing summary from what you wrote. Review it, send it.
Two note types. One workflow.
What you write for yourself. What customers actually see. Finally separate.
Internal notes — never shown to customers
Write raw, honest notes after a visit: what you noticed, what needs attention next time, anything the crew should know. These stay internal. Customers never see them.
Customer-facing notes — AI-drafted
Tap ✦ AI Assist and ProBase drafts a professional customer note from your internal notes. Clean, readable, something you'd be proud to send. Edit anything before it goes out.
AI crew briefing before the job
Before a crew member starts a job, the job detail page shows an AI briefing based on the customer's property notes and visit history. No calling the office for context.
Photos attached to every visit
Take photos during the job and attach them to the service record. Photos appear in the customer's service report alongside the notes.
Notes carry to job history
Every note you write becomes part of the permanent job record. Pull up any past visit and see exactly what was noted that day.
No app for customers to install
Customer notes are delivered as part of the service report link—accessible from any browser. No account, no download required.
How lawn pros handle service documentation today
The gap between what you know about a property and what's actually written down is where mistakes happen.
| Method | What happens |
|---|---|
| No notes | Works until something goes wrong—a dispute, a new hire, a property detail that gets missed. No record means no defense. |
| Text yourself reminders | Better than nothing. But they're not attached to the job, not visible to crew, and disappear in your messages. |
| Paper logbook | Some lawn pros keep a notebook. Doesn't go with the crew, hard to search, doesn't translate into customer communications. |
| Jobber | Starts at $69/mo. Good internal notes, but no AI drafting for customer-facing copy. |
| ProBase | Internal notes + AI-drafted customer summaries + crew briefings before every job. Free. |
The best service note is one you actually write. ProBase makes writing it fast enough that it actually happens—and makes the customer version automatic.
Where notes show up
Service notes are the thread that connects your crew, your customers, and your job history.
Common questions
Answers to what lawn pros ask most.
Write it once. Your crew reads it. Your customer gets it.
Join lawn pros using ProBase to document service visits, brief crews, and send professional customer summaries—free.
Start Free Today