You do good work. Some customers want to say thanks with more than words.

Pool pros get tipped. Holidays, end of season, when you fix something fast—customers leave cash under the skimmer lid or hand you a $20 on their way out.

Most of your customers pay online. They never see you. There's no moment to hand you cash, even if they wanted to.

ProBase puts that moment back. On LawnStarter's platform—built by ProBase founder Steve Corcoran before he started ProBase—52% of customers tip when given the option, at an average of 18% of the invoice. Same system. Now applied to your business.

ProBase tip screen showing customer rating and tip options on a pool service invoice

52% of customers tip. The average is 18%.

That's from LawnStarter's own platform data—half a million home service customers who had the option to tip and used it. Here's how ProBase puts that same flow to work for you.

Rating first, then tip

Customers rate their service before they see the tip prompt. By the time they're looking at tip options, they've already clicked five stars. The sequencing matters—and it's automatic.

Percentage-based options

Customers see 15%, 20%, and 25% options—each showing the exact dollar amount calculated from their invoice. One tap to tip. No tip is always an option too.

Completely optional

No pressure on the customer. Skip with one tap. The experience is identical either way—no guilt, no awkwardness.

Processed with the invoice

The tip is paid with the invoice. No separate transaction, no extra fees for the customer, no extra step for you.

Run the math on your route.

50 pools

$8,424

$702/month

100 pools

$16,848

$1,404/month

150 pools

$25,272

$2,106/month

200 pools

$33,696

$2,808/month

Based on LawnStarter platform data: 52% tip rate, 18% average tip, $150 average pool service invoice.

Works even better with...

Tips are part of the payment flow. These features make the whole picture stronger.

Common questions

Answers to what pool pros ask most.

Yes—more than you'd expect. Across LawnStarter's platform (500,000+ home service customers), 52% of customers tip when given the option, at an average of 18% of the invoice. That's internal LawnStarter data from the same tip flow ProBase uses. ProBase was built by Steve Corcoran, who spent 10+ years running LawnStarter before starting ProBase—he built this feature because he'd seen those numbers firsthand.

No. Customers rate their service, then see tip options (15%, 20%, 25%, or no tip). Skipping is one tap. There's no pressure and no guilt—the payment goes through either way.

Tips are processed with the invoice payment. They go to your account along with the invoice amount—no separate payout, no separate transaction, no extra fees for the customer.

Yes. Tip amounts are recorded with each payment. You can see which customers tipped, how much, and when.

Yes. ProBase is free because we partner with marketplaces. You can pick up jobs through ProBase if you want — we take a cut on those. You're never required to. Every tool, including tip collection, stays free either way.

Let Happy Customers Tip

You do good work. Some customers want to say thanks with more than words.

52% of customers tip. The average is 18%.

Rating first, then tip

Percentage-based options

Completely optional

Processed with the invoice

Run the math on your route.

Works even better with...

Common questions

Your customers want to tip. Let them.

Let Happy Customers Tip

You do good work. Some customers want to say thanks with more than words.

52% of customers tip. The average is 18%.

Rating first, then tip

Percentage-based options

Completely optional

Processed with the invoice

Run the math on your route.

Works even better with...

Invoicing & Payments

Service History

Common questions

Your customers want to tip. Let them.